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FAQs

Explore payroll FAQs below to discover how we can simplify your payroll management process.

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How do I get started with your payroll services?

Getting started is easy! Simply contact us to schedule a consultation. We'll discuss your payroll needs, gather necessary information about your company, your employees, and set up your account to ensure a smooth transition.

What information do I need to provide to set up payroll?

To set up payroll, we need basic information about your business and employees, including business details (EIN, address), employee personal details (names, addresses, SSNs) and pay rates. We also need your bank information for direct deposit and information on any deductions, benefits, and tax withholdings.

How often can I run payroll?

You can run payroll on a schedule that works best for your business, whether it's weekly, bi-weekly, semi-monthly, or monthly. We offer flexible scheduling to accommodate your needs.

Can PDP handle payroll for employees in multiple states?

Yes! We manage payroll for employees in multiple states. We stay up-to-date with the payroll tax laws in different states to ensure compliance and accuracy in all our services.

How does PDP handle tax filings and payments?

We manage all aspects of tax filings and payments for you. This includes calculating federal, state, and local payroll taxes, filing the necessary tax forms, and making timely payments to the appropriate agencies.

What if I make a mistake on my payroll?

If you notice an error in your payroll, contact us immediately. We will work with you to correct the mistake as quickly as possible. Our goal is to ensure your employees are paid accurately and on time.

Does PDP offer direct deposit services?

Yes, we offer direct deposit services to ensure your employees receive their paychecks quickly and securely. Employees can also access their pay stubs and other payroll information through our employee self-service portal. 

How secure is my payroll data?

The security of your payroll data is our top priority! We use advanced encryption and security measures to protect your information and ensure it is safe form unauthorized access.

What kind of customer support does PDP offer?

We offer comprehensive customer support through phone, email, and in-person! Our dedicated team is available to answer your questions and assist with any issues you may encounter.

What are the costs associated with PDP's payroll services?

Our pricing is based on the specific needs and size of your business. You can get a general payroll quote here, or you can contact us for a customized quote. We strive to deliver top-quality services.

How do I update employee information?

You can update employee information through our secure, online portal. If you need assistance, our team is always available to help you with any updates or changes.

Does PDP provide any additional HR Services?

Yes! In addition to payroll, we offer a range of HR services including time and attendance tracking, new hire onboarding, and compliance assistance. Contact us to learn more!

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